Clearing and forwarding services in Kenya are essential for businesses involved in imports, exports, and logistics. These services ensure smooth customs clearance, documentation, and transportation of goods through air, sea, or land.
This guide covers:
✅ Top clearing & forwarding agents in Kenya
✅ Step-by-step customs clearance process
✅ Costs, regulations, and required documents
✅ How to choose the best agent for your needs
What is Clearing and Forwarding in Kenya?
Clearing and forwarding agents act as intermediaries between importers/exporters and Kenya Revenue Authority (KRA), Kenya Ports Authority (KPA), and other regulatory bodies. They handle:
✔ Customs clearance – Paying duties, taxes, and filing paperwork
✔ Cargo transportation – From ports to warehouses or final destinations
✔ Documentation – Processing permits, certificates, and compliance checks
✔ Freight coordination – Air, sea, and road logistics
Top Clearing and Forwarding Companies in Kenya (2025)
1. Mitchell Cotts Kenya
- Specialization: Port clearing, bulk cargo, project logistics
- Key Benefits: Strong Mombasa port presence, bonded warehousing
- Best For: Large-scale importers & manufacturers
2. DB Schenker Kenya
- Specialization: Air & sea freight, customs brokerage
- Key Benefits: Global network, real-time tracking
- Best For: International shipments
3. Siginon Logistics
- Specialization: Port operations, transit cargo, warehousing
- Key Benefits: One-stop logistics solutions
- Best For: East Africa regional trade
4. Freightwell Cargo & Logistics
- Specialization: Fast customs clearance, perishable goods
- Key Benefits: JKIA-based, expedited processing
- Best For: Time-sensitive shipments
5. Kenya Airways Cargo
- Specialization: Air freight, perishables, express clearance
- Key Benefits: Direct airline support, priority handling
- Best For: High-value & urgent cargo
Customs Clearance Process in Kenya
Step 1: Submit Required Documents
- Commercial Invoice
- Packing List
- Bill of Lading (BOL) or Air Waybill (AWB)
- Import/Export Declaration Form (IDF/EDF)
- Certificate of Origin (COO)
- KEBS & KRA Approvals (if applicable)
Step 2: Pay Duties & Taxes
- Import Duty (0%–25% depending on HS code)
- VAT (16%)
- Excise Duty (For specific goods like alcohol, electronics)
- Railway Development Levy (RDL) (2%)
Step 3: Inspection & Release
- KRA Customs Verification (Physical or virtual inspection)
- KEBS Quality Check (For regulated products)
- Port/Airport Release
Step 4: Delivery to Final Destination
- Road transport (Trucks, pickups)
- Rail freight (SGR for Mombasa-Nairobi route)
- Last-mile logistics
Clearing and Forwarding Costs in Kenya (2025 Estimates)
| Service | Cost Estimate |
|---|---|
| Customs Clearance Fee | KSh 15,000 – 50,000 per shipment |
| Port Handling Charges | KSh 5,000 – 20,000 (Mombasa/Nairobi) |
| Transport from Mombasa to Nairobi | KSh 30,000 – 100,000 (per container) |
| Air Cargo Clearance (JKIA) | KSh 10,000 – 30,000 |
Costs vary based on cargo type, value, and urgency.
How to Choose the Best Clearing Agent in Kenya
✔ Licensed by KRA & KPA (Check registration)
✔ Experience in Your Industry (Pharma, automotive, etc.)
✔ Transparent Pricing (No hidden fees)
✔ Good Relationships with KRA & Port Authorities (Faster clearance)
✔ Real-Time Tracking & Communication
Pro Tip: Avoid delays by ensuring all documents are accurate before submission.
Common Challenges & Solutions
❌ Delays at Ports → Use experienced agents with port connections
❌ High Customs Duties → Verify HS code classification
❌ Missing Permits → Work with agents who handle KEBS/KEPHIS approvals
Conclusion
A reliable clearing and forwarding agent in Kenya ensures smooth, cost-effective import/export operations. For port clearance, Mitchell Cotts & Siginon are top choices. For air freight, DB Schenker & Kenya Airways Cargo excel.
Need a clearing agent? Compare services, check reviews, and negotiate fees for the best deal!