As the deadline for filing tax returns approaches, the Kenya Revenue Authority (KRA) has extended its working hours to accommodate the expected surge in last-minute filers. Here’s a detailed breakdown of the revised working hours and the key centers involved:
Extended Working Hours
- Service Centers:
- Weekdays: 7:00 am to 7:00 pm
- Saturdays: 9:00 am to 1:00 pm
- Extended Saturday (June 29): 9:00 am to 6:00 pm
- Special Sunday (June 30): 9:00 am to 6:00 pm
- Regular Sundays: Closed
- Huduma Centers:
- Select Centers: 7:00 am to 7:00 pm on weekdays
- Other Centers: 8:00 am to 5:00 pm on weekdays
- Saturdays: Closed
- Sundays: Closed
- Contact Center:
- Weekdays: 7:00 am to 7:00 pm
- Extended Weekdays (June 24 – 28): 7:00 am to 10:00 pm
- Saturdays: 9:00 am to 4:00 pm
- Sundays: 9:00 am to 1:00 pm
- Special Sunday (June 30): 9:00 am to midnight
Key Huduma Centers by Region
- Nairobi: GPO, City Square, Kibra, Makadara, and Eastleigh
- Southern Region: Mombasa Huduma Center
- South Rift: Nakuru and Kericho Huduma Centers
- North Rift: Eldoret and Kitale Huduma Centers
- Northern Region: Meru and Embu Huduma Centers
- Central Region: Kiambu, Laikipia, and Nyeri Huduma Centers
- Western Region: Kisumu, Kakamega, and Kisii Huduma Centers
Important Reminder
KRA is emphasizing the importance of filing tax returns by the deadline of June 30, 2024. Failure to do so will result in a penalty of Ksh10,000. Taxpayers are urged to use the iTax platform at itax.kra.go.ke to file their returns promptly and avoid the last-minute rush.
Summary
The KRA’s initiative to extend working hours across various centers aims to ensure that the anticipated 8.2 million taxpayers can file their returns on time. The extended hours and additional operational days are designed to offer maximum support during this peak period. By planning ahead and utilizing the extended service hours, taxpayers can avoid penalties and contribute to a smooth and efficient tax filing process.