Google Cloud Outage Disrupts UK Banks and Major Services

Multiple Google Cloud services experienced serious network disruptions at the company’s European data centre in London on Tuesday, according to the US technology giant’s service health website.

British digital bank Revolut said it was facing disruption to multiple services, which a source close to the matter attributed to the Google Cloud outage.

“Multiple Google Cloud services are experiencing elevated errors and intermittent network failures in europe-west2 region,” Google said in a service update referring to its London data centre.

Banks and Businesses Affected

Internet service tracker Downdetector indicated that hundreds of reports had been made of problems affecting UK lenders Lloyds Bank and HSBC, as well as property website Rightmove and postal service Royal Mail.

Google said the incident began at 06:08 GMT on Tuesday.

Revolut Responds

A Revolut spokesperson said the bank was “working to fix the issue since it was identified” and offered its apologies “to anyone affected and for any inconvenience caused.”

“We can confirm that all our customers’ money and data are safe,” they added in a statement.

Investigation Underway

Google said on its website that its “engineering team continues to investigate the issue” but gave no reason for the disruption.

The outage highlights the growing reliance of major financial institutions and essential services on a small number of cloud providers, where a single disruption can cascade across multiple sectors.

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