The Kenya Revenue Authority (KRA) has directed all Uber drivers operating in Kenya to upload a valid KRA PIN certificate as part of new tax compliance requirements, a move that could see non-compliant drivers locked out of the ride-hailing platform.
In a notice issued to drivers, Uber said the directive was aimed at helping the company facilitate compliance with Kenyan tax laws and statutory requirements.
Drivers have until January 30, 2026, to submit the required document through their Uber accounts.
How Drivers Should Submit the KRA PIN
According to the communication shared with drivers, those affected are required to log into their Uber accounts and upload the PIN certificate by navigating to:
Account > Documents > KRA PIN
Uber warned that failure to comply with the directive could result in drivers losing access to the app and being unable to offer services on the platform.
“If you fail to comply with this directive from the Kenya Revenue Authority, you may lose access to the Uber App,” the notice reads.
Uber also thanked drivers for their cooperation, adding:
“Thanks for driving using the Uber App!”
Why KRA Is Enforcing the Requirement
The new requirement comes amid sustained efforts by KRA to tighten tax compliance among individuals earning income through digital and gig platforms.
In recent years, the tax authority has intensified enforcement across sectors such as:
- Ride-hailing services
- Delivery platforms
- E-commerce businesses
- Online and freelance professional services
KRA has consistently maintained that all individuals earning income in Kenya must be registered for a Personal Identification Number (PIN), which serves as the primary identifier in the country’s tax system.
Role of the KRA PIN
A KRA PIN is used to:
- Declare income
- File tax returns
- Remit income tax
- Pay Value Added Tax (VAT), where applicable
- Meet other statutory tax obligations
For workers on digital platforms, the PIN certificate is considered the simplest proof that an individual is formally recognised within the tax administration system.
Collaboration With Ride-Hailing Platforms
The tax authority has also been working closely with digital transport companies such as Uber, Bolt, and Little to strengthen tax enforcement mechanisms.
Under existing legislation governing digital marketplace taxation, these platforms are required to cooperate with the government in ensuring that service providers operating through their apps are properly registered for tax purposes.
Part of this cooperation includes verifying and collecting tax identification details, such as KRA PIN certificates, from drivers and other service providers.
Data-Driven Tax Compliance Push
Over the past two years, KRA has increasingly shifted toward data-driven compliance measures to curb revenue leakage and expand the tax base.
By requiring digital platforms to collect and verify identification and tax details from workers, the authority aims to improve transparency and ensure compliance with national fiscal policies.
The move aligns with provisions under the Tax Procedures Act and the Income Tax Act, which require all income earners to account for and remit taxes accordingly.
What This Means for Uber Drivers
For Uber drivers, the directive means that failure to upload a valid KRA PIN certificate by the January 30 deadline could directly affect their livelihoods by cutting off access to the app.
Drivers are therefore being urged to act promptly to avoid service disruptions, especially at a time when digital transport platforms remain a key source of income for thousands of Kenyans.
As KRA continues to broaden its tax net across the digital economy, similar compliance requirements are expected to extend to more online platforms and service providers in the coming months.